The 4 pictures below are of a self install almost gone bad. This is a ventless propane fireplace and if you look at the elbows in the first picture, they drilled holes to get air into the burner. It's a good idea but it could cause more issues than you can imagine. The air mixer/ venturi needs to be below the burn area where it can always receive fresh air and not in the burn area. Second the rocks it left uncovered will pop out into your room and burn what ever it comes in contact with. It's always a good idea to send us your project picture developments so we can monitor your mistakes and fix the issues before you move forward.
We don't know how it turned out as the customer never e mailed us back after we advised them.
This one is a simple fix. The ring of soot had fallen from above onto the glass below. Just remove the soiled glass, wash it and replace it. The soot build up is a direct result of burning Presto Logs in your fireplace. Also if you notice the back wall was slightly burned because the burners were too close to the back wall. The burners have been moved forward now and everything is just fine.
The fireplace below has some very bad plumbing! WOW. If you hire a plumber and you think there is way too may pipes, send us a picture and we will help you out of your mess. You take a look and be the judge.
The pictures above are of a remote control system we built with a safety pilot light system. We built the system for right hand connection and I guess the plumber didn't know his left from his right and tried to connect the unit from the left with a few extra pipes. That plumber was fired and a new plumber who understood what we wanted fixed the pipe nightmare for the customer and all is fine now
The fire pit below will show you how not to do it (bad plumbing) and how easy it is to install a battery operated remote control. The glass used was ford blue and we installed 2 44" stainless steel "H" burners.
In the pictures on the top right, do you see the plumbing sticking out of the pit? Well this was fixed, but not by the plumber that tried to install it. We cut a little bit of concrete and placed the valve in properly.
Above you will see a very poor attempt of a gas burner and valve.
The picture above has our twin remotes inside the box protected from the weather.
We covered the larger lava rock with our crushed lava rock to pour a 1 1/2" ford blue base to cover the lava and burners. Unless you plan to cover your outdoor fire pit we recommend to use all stainless steel burners and parts to avoid rusting.
Once the glass covers the box, it just looks nice. To replace the batteries, move the glass on the top and the rest is simple.
The fire pit above is at the Torrance Marriott in California.
This fire pit was sent to us to convert to a propane burner and we found broken bottle glass in the fire pit. You be the judge. Please look at out Toppers and Toppings page and you will see we don't use trash glass, really! We are updating most if not all of our pictures of our products to show you what you are getting. There will be no surprises when you purchase our glass. Remember you get what you pay for and Imitation is the highest form of flattery! These companies must be in love with us!
The fire pit below has had a few problems with soot but we were able to fix it's issues. Propane can be a problem if you don't pay attention. You don't need money as it cost nothing to pay attention!
You will pay if you don't get the correct burner, if you don't burn the glass to bad it can be cleaned. There are a few rules when you are burning propane and you must follow them or your pictures will be here as well.
It doesn't start too bad.
We can fix any problem or issue provided you are willing.
This was a fireplace that was not properly prepared and the customer didn't want to take the time to paint. You be the judge. The base that was used was Starfire and Toppings of Red and Red Orange were uses. The fireplace looks good except for the lack of paint.
The actual fire looks good but it was the lack of cleaning and painting. So if your fireplace needs cleaning and painting, do it or send us a picture for this web page.
The side of your fire pit will now burn, oops and don't tell your wife.
The cool kitchen fireplace below has Starfire and looks really nice in the kitchen. The burner was too close to the back wall and soot was formed on the wall up. Be sure to not let the flames hit the walls as this will cause soot.
The mistake made here (below) was the burner was placed on top of the glass with the holes pointing down. When the flames hit a surface they will cause carbon monoxide (bad stuff) the same soot (carbon monoxide) you get on your logs in your fireplace and or on your large lava rock in your fire pits. The burner should of been below the surface and is now! It burns perfect after a minor touch up and we replaced the glass that had soot on it at no charge.So ask your fireplace dealer what is soot, and see what they say. They like to call it carbon (poison). Maybe this is why we are so busy and we do offer a clean burn.
The 4 pictures below are of a failed attempt to poorly convert a ventless burner. You can't just break up any glass and pour it on your ventless burner, a few steps have to be taken as to insure you don't fill the room with carbon monoxide. This person came to us after they almost poisoned every one. What we do works and what was done here kills. Forest Gump said "Stupid is as Stupid does!
As you can see after burning for about 10 minutes the soot is and will be an issue. Carbon monoxide IS NOT GOOD FOR YOU!
The fireplace below has traces of soot on the surface which has fallen from above in the vent. Be sure your vent is free of soot and dirt as it may fall on your glass below. In the event it does fall from above, you can just wash the soot of in warn soapy water. The fireplace below has Starfire and Diamonds.
The pictures above are of the gas valve in the fireplace. Not a good idea because when you have had the fireplace on for a while, how do you turn it off? Some plumbers, no brains. Don't let this one happen to you.
The fire pit below is a typical mistake we fix on a daily basis. We have customers coming to us asking why there burner is rusting? Simple, because they were told to use a steel burner outside. We build stainless steel burners on a daily basis to replace rusting burners. This burner rusted through in about 1 year and the rust went all over the patio, yuck!
This is the reason we ask for pictures when your project starts and finishes. We try to catch these nasty details before they happen. We also fix issues caused by other companies. We try to do what is best for the customer, you!
The fire table below was purchased from an uneducated builder of fire tables. The problem is the glass was turning black, why? There was no safety system in place and no air mixed was ever installed to mix the propane. This will always turn your glass black with soot (carbon monoxide) (poison) We are fixing these type of problems every week and thanks to those table builders. No you can not burn straight propane with out soot!
A customer came in and asked how to convert her direct vent fireplace and we asked her to remove the logs, take a picture of the burner on and off with out the flash. We need to see the burn pattern and the type of burner we would be dealing with. She went home and asked her son to remote the logs so she could do this. Here we go!
The end pictures show that the burner was too close the wall which was an easy fix by moving the burner forward.
This is where is went a little bit wrong, oops. We just had them move the burner forward and now its fine and the back wall was repainted.
These fire pits below are in Mexico at the 4 Seasons Resort which we supplied the product. But they didn't listen when we told them about propane and how to install it correctly! This is a result of male ego and I can do it myself better! NOT! The second mistake was a SCREEN under the glass as this can and will trap gases which will cause woofing. A small fire ball every few minutes which can scare the crap out of you and every one around the fire feature. If you don't like your neighbor, well anyway.
This has been fixed and now works and looks fine. We will post pictures as soon as they send us the new pictures. We can fix any issues created by d___ies, so please be careful on who is selling and or telling you what.
The pictures above show the burner too far to the right and too close to the back. Simple fix.
Move it to the left and forward.
You can see that pipe dope was used in all of the joints. This does not have to be there as you have 40 to 80 leaks in the burners, why would it try to leak from the joint? You can use a tape or pipe sealant at the wall connection but not on the burners themselves.
We recommend removing the screens as there will be nothing popping out ever again. Even with fake logs they had you install the screens so you would think something is going to pop or crackle, silly!
This customer thought if 1 can of fireplace paint is good then 6 are better.
This is what you can expect from too much paint too fast. Prep the walls from any dirt or other material such as soot, wax from candles or etc. Two to three coats are just fine or as long as you can't see through.
He stripped it and now it looks fine. A lot of work to do it the second time.
The 2 outdoor fireplaces below are in northern California at the Hyatt. They called us about soot on the glass. When we looked at the pictures our first thoughts were PROPANE! No these are natural gas. The fix was actually very simple. This was caused by a down draft from the chimney which we partially closed the flue which stopped the down draft and as you can see they are just fine now.
The fire pit below is a failed attempt of a propane conversion without our help in the beginning. You can't just burn propane! If you try this, this is what it will look like. You need to calibrate the amount of air to propane or it will back fire, burn black or explode! We recommend a thermo coupler, air mixer/ venturi along with several other important factors. We won't tell you who tried this but we will tell you we did fix the issue and now the customer is very happy. We did use Azurlite with Azurlite Reflective.
The fireplace below is a propane pan burner with a lava rock fill. You don't want to crush your own lava rock because of the time. You can use larger lava around the edges of the pan but you will want to use crushed lava in the pan up to the surface of the burners. The glass use in this fireplace was a Ford Blue base with Ford Blue Reflective on top. Topped with Clear Pyrite and Amber accents. The install went very well except for the rock crushing episode.
The fire pit below has a "FPPK" propane burner installed and the burners were exchanged out for stainless steel. If you were to leave the steel burners in you will eventually have rust pouring out of your fire pit onto the patio which will not look very attractive! The glass used was 1/2" Gray and Ford Blue. The controls were inside the bottom housing, nice fire pit but almost a big oops.
below you can see where the controls were to be mounted
above you can see the steel ready to rust and make a mess. Remember you get what you pay for.
The fireplace below has a mixed base of:
14 lbs Starfire, 14 lbs Amber and 1/4" Blue Green,
Topped with 2 lbs of Blue Green Reflective and 1 lb of Jade Green Topper.
here are the pictures from start to finish, a couple of the pictures were a little fuzzy from the customer. Oh well.
Now typically is your fireplace looks like yuck, put candles in it and everyone will tell you how nice it looks! NOT! So don't do it! If it's dirty or looks like a skid mark, clean it and or paint it but don't put candles in it.
A typical fireplace where Fake Logs used to live. Now they are residing in the Fake Forest after leaving nice black skid marks on the walls of your fireplace, nice! Actually the soot you see in your fireplace is carbon monoxide but the fireplace manufactures which manufacture the Fake Logs just don't seem to tell you this little fact! It's poison and it's the furthest thing from being green that you could ever get. If you really still like Fake Logs then just sit in your garage with your car running and entertain your friends and family there. It's just a healthy.
The customer here could of painted his flex line to help hide it a little better. Again what was the plumber thinking, hanging logs? Maybe that's why we plumbed the line so high in the air?
Anyway after all of that it did turn out nice.
The fireplace below was installed in Palm Springs, California. The base glass is Starfire and then we topped it with 1 lb of Pirates Topper.
This is a typical fireplace but this one has lava rock stacked up inside, yuck!
Below you can see the flame hitting the back wall creating a soot mark, not very nice looking. The customer didn't want the fireplace painted, why?
There's that soot mark! If you do paint make sure the work is not spotty! That looks nasty as well.
Above you see the typical hard piped burner installed which is fine for logs or lava. But this does not really work well for glass.
Below you see the double burner installed with an 18" flex line.
Test the burner and pour the glass, now it looks nice except for the soot mark!
Now we added 1 lb of our Topper, Pirates!
The fireplace below had a few issues, but easily repaired. Be sure to not let this happen to you! If anyone tries this type of installation, stop them and throw them out! This fireplace installation was in Palm Springs California. It was done with the 2" method which is fine except for the burner the fireplace shop installed. We will explain as we move forward and show you the finished fireplace.
Below is what we saw when we arrived.
Then we tested the burner we were to replace, oh my!
We uncovered to see what was installed and found a single pipe burner. Great Flame! Another issue was the paint job was hideous which was later repainted. Don't let these ignorant installer tell you their stories. They told the customer the paint would dry to match.
We do approve of a sand filler indoors under lighter colored glass, but the burner must be on top!
Now we installed a double burner and just watch!
Below is what they pawned off on the customer, DON'T LET THIS HAPPEN TO YOU!
Much better. Then we took several pictures of the fireplace just because! We did top it off with about 15 lbs of Starfire to help hide the sand that was exposed and it worked out just fine.
The fire pit below is in Palm Springs California. We use Azurlite Fireplace Glass and a crushed lava filler underneath. There were a few issues which we resolved.
First issue: Don't use polished Mexican Pebbles as they will chase you across the yard.
Above, second issue, the ring could of been bigger as we installed a triple 30" stainless steel rind.
Below, third issue the plumber installed a 3/8" reducer, why? :-~ The gas comes is with 1/2", the ring is 1/2" so the plumber installed a 3/8" reducer in between the gas supply and the ring. Why in the heck would he do this? Anyway we just installed a 1/2" flex line and the pressure was back and fine.
Cover the wrong material with at least 1 1/2" to 2" of crushed lava.
And pour the Azurlite Fire Pit Glass
We never were sent pictures of the fire pit burning, but we did test it during our installation.
This surround below was installed in Shreveport Louisiana By Martha Heatherwick.. We first sold the Clear base glass to her contractor and then she contacted us for her surround. Step one is to make a template to replicate how it will look when its finished. How much of the opening do you want to still show? Do you want the frosted glass interior edge or no glass at all. How large or small do you want the frame? Each surround is made to fit your requirements.
We will start with the pictures:
Here is the cardboard template.
One issue came up, Martha noticed the glass had discolored in a few places. So when we got the pictures we enlarged the pictures only to find splash marks on the back wall. Which her children and grand children don't know how that may of happened! The little beggars were throwing some sort of flammable and or liquids in the fireplace to see what would happen.
Below you can see the splash marks.
The fireplace looked very nice but as you can see the surround added the finishing touch.
This surround has 3" of aluminum and 2" of non frosted glass on the interior border.
(fireglass, Fire Glass, fire place glass)
Result of leaking Acetylene bottle stored in plumber's van on Oct. 22, 2009. Importance of properly storing gas cylinders. Accidentally ignited by activating a remote door lock device. This is not intended to frighten you but to make you aware of what you are doing and who you are hiring! A leak is a leak and each leak should be addressed with caution and care. Here we go!
The old bumper in the palm tree trick. (below)
This is the back of the van. You will not be going an any service calls today! (below)
Just from the percussion of the explosion! (below)
All in all, I guess this is what it looks like when the S__T hits the van!
Here is a classic issue we deal with once in a while. Remember you get what you pay for! If your subject to salt water or salt air by the ocean you must make sure your products and or equipment will hold up as well. If your trying to save a few bucks, you will pay later! We built an aluminum pan with steel burners and we were told this is and was to be indoors. Well, it wasn't! It was actually out doors under the edge of the cover but never the less, it was at the ocean next to the salt water pool.The aluminum pan did just fine.
These parts sat outside uncovered and installed for almost 2 years.
Below, The thermo coupler was broken and trusted from neglect. Then I was asked if we would warranty the parts! Let's see, NOT! We can only help you if you tell us what you are doing. We will always try to find the most cost effective methods but not letting you compromise quality and longevity of the products we build. If you tel us wrong, we will build it wrong!
Above the steel pipes sat under cover fro 2 years to look like this. These should of been #304 stainless steel or even #316 marine graded stainless steel.
Above and below is our FPPK propane manual ignition and which you can see corrosion as well. You could of at least clear coated these to protect them.
Some customers listen, some don't. Steve did in his case. Steve started our by purchasing Azurlite base glass and a 24" ring for his project. His was initially an online purchase, oops. Later he did call and we received his pictures of the issue at hand. We will now share Steve's pictures:
Steve thought he had a ton of extra parts! NOT!
He took out anything he didn't understand.
I don't need this stuff either!
Here is Steve's pit.
Now with Azurlite! Looks pretty cool?
Now light it! That seemed to work for a bit, until the black smoke started. It's a good thing the tank was 10 feet away. You will know soon enough why. But that's why your on this page!
Look, no extra parts for that clean install and design!
Just for giggles let's keep the tank out from under the table. OK dear, your always right anyway!
Holly crap! My neighbor almost owned my fire pit! Now who can tell me what he did wrong? Steve sent us all of those extra parts and we calibrated everything to work properly. No leaks, no soot and a clean burn. He is set as we repaired everything.
The fireplace below was in sad shape due to incompetent installers in Palm Desert California. It was one of the fireplace shops in the Palm Desert area! They came out and sprayed paint over paint over paint etc, etc. But it kept peeling, wonder why? We will explain as we move on:
As you can see it was peeling all over and the shop would not even call her back to fix their nightmare!
Below you can see we had to grind and remove all of the old paint and then we rolled on our Thermolux 1200 degree paint. One hour later.
What else we would like to point out is the glass. Big chunks, leaving air gaps which lead to sub surface burning under the glass causing soot (nasty black smoke). Not only is this sloppy but dangerous and you are creating carbon monoxide for your customer let alone its just ugly! This type of glass/ installation looks like you poured trash glass in your fireplace. We were just contracted to repair the paint portion and she was going to try to get her money back from the fireplace shop (good luck). This is the reason we have a special process (patent pending) to tumble and smooth the glass so that it does not look like this! We have hundreds of dealers across the country, but none like this! When we learn about these types of dealers we black list them and never will sell to them, ever!
This person below tried to build his own propane burner, didn't work out so well.
First he just ran propane into an air mixer without the use of a propane valve, thermo coupler and or a safety pilot light, oops. His complaint was that there was a lot of soot and black smoke. Not to mention how dangerous his set up is as well. Obviously he wasn't worried about all of the plumbing sticking out of the glass either.
Not very nice looking, is it? Now maybe you can see what we do is actually worth it. I would never make your fireplace or fire pit look like this! You get what you pay for. UGLY IS FOR FREE.
They just keep rolling in! Sometimes I get amazed at what the next person will do with out getting advice or the proper parts. This next one is a ventless conversion. He almost got it right except:
He didn't calibrate an air mixer to get a clean burn to the burner,
First sign of issues was the black smoke, you think?
The glass started to pop out when it got hot, not our glass!
Most important, the firebox was constructed of wood, look close. Now what do you think will happen?
Look at the walls, they are turning black! What do you think is happening else where?
The fireplace below had two issues: Soot and glass popping. We built a propane burner and pan but the customer found their glass elsewhere. First cause of soot was sub surface burning (burning below the surface) and as for the glass popping, it seems to be just large chunks of glass cullet. If you want to try this yourself, do it at a friends house first to see how it works out. It almost would of worked out if they would of used the correct glass.
This next fireplace was done with lack of knowledge! First they installed a 18" single burner and some real interesting choices of glass. What they did do correct is have a 3" sand bed under their yuk glass. The first issue we repaired was the stub out on the left side of the fireplace floor. All we did was install a 90 degree elbow and connect a 1/2" flex line to the new double 24" burner. They had left the flex pointing in the air and then reduced it to a 3/8" line and to top that off added they very sad single 18" burner. We repainted their futile attempt (of painting) with dark metallic brown, added 10 lbs of sand and poured 75 lbs of Starfire base glass over the new burner and sand filler. We will explain as we move forward:
Below you can see the black marks under the paint.
Below you can see the flex line that was installed was left above the surface. Now if we tried that I think our customers would take us out and string us up, what do you think? To top it off this customer was an attorney! Completely happy with what we did.
Here is the new paint on the back walls.
Now we added the Starfire base glass. One thing we have been doing a little bit different is to bring the glass out from the front of the fireplace. We let the glass come out of the fireplace from 3 to 6 inches to make it look even more grand. What do you think?
Here is a the almost finished product of what we do! We left several colors with the customer to add. We will post pictures when they arrive.
Below are the finished pictures of what else was added:
Ice Ice Ice,
Red R Topper,
Roma Red Topper
I think it turned out very colorful! Check it out!
Just when I thought they couldn't do something different, they did! I agree with the sand as a base under the Starfire base glass. I will explain as we go forward:
I finally understood the weird brackets, he was calculating the height of his burner for sand filler underneath.
Above and below I understand testing the burner.
OK, I give, he taped the holes to prevent sand from getting in the burner. That doesn't really matter as too much sand really can't get inside and if it does, no big deal.
What I don't understand is the burner left on top of the glass. Didn't I show enough pictures for you to get the hint? No really? I guess he missed those few hundred pages of pictures.
If this is the look he was after, then he got it! Different strokes for different folks.
The fire table below was build by an uninformed handy man. Their intention is to convert this table into a fire table. Good thoughts, bad execution. Making the table out of wood is not the best of choices. I recommended metal studs and wonder board/ durock materials that weren't flammable. Aside from the table possibly catching on fire! This table made from particle board/ wafer board is going to warp like the Star Ship Enterprise. I will let you know how it turns out if they send me the pictures.
This is almost a classic. If your flue is dirty with ash and soot, it will fall down on your glass. This pattern of the soiled area is the same shape as the flue. So what do you think? Is the glass is clean below, then it came from above, right? Or, it came from the bottom sneaking upward carefully as to not touch the other glass and then JUMPED ON THE SURFACE GLASS! I don't think so. This is also called Chimney Schmootz.
This is not part of the real estate market but it is part of the Las Vegas Boom!
The customer removed the stub out from the inner wall and did not re tape the threads. Causing a slight gas leak in the wall. As you can see this Las Vegas Boom was on 2010! Be sure to install properly or you may end up on this page! This is not meant to frighten you, BOOO! but to make you aware of what you are doing and working with. But this may also depend on who's house your working on? Just kidding.
From time to time we still find Hill Billy plumbers. Hey Buck! lets just put the shut off in the middle of the fire pit so we can always find it! Think about it guys?I think Forest did have cousins.
The fire pit below is a propane fire pit and Frank attempted to blow himself up. I will explain how. Frank wanted to save money and didn't want to purchase all of the required valves and equipment to make it burn safe or he didn't ask anyone or the company he purchased the air mixer from didn't know how or what to do with it. First issue was the air mixer was not calibrated to the ring, gas pressure, nor was any consideration given to proper air flow to the valve. Second there was no consideration given to safety, no thermo coupler (heat switch), pilot light (optional but recommended) and when Frank turned on his propane it was actually filling the pit up from the bottom. If he would of kept his gas running and burning at the top it would of BLOWN UP! If you notice he only had flame in the middle as this points to improper installation, big time! If you don't know what you are doing, ask!
Above you can see the air mixer installed, in the wrong place! It's not a magic bullet, it's just a small part of the complete system.
Think about this, all of the gas/ propane is only burning in the middle???? It is being blasted to the bottom and as it rises it is burning on the top. Propane is heavier than air so it is filling the pit as well. Wait until the pit fills!
The fireplace pictures below show a good example of what you didn't do! If you have been burning wood, then you should check to see if your flue is soiled/ dirty. Second if the walls are dirty you really should clean and paint them (Fireplace Paint Page)! There is no excuse for UGLY! This was a beautiful home in Newport Beach and the customer called and told me about the soiled area on our glass. I mentioned where it was coming from. Anyway a few months later I sent a e mail and she told me it had gone away! Yes it will burn away, not to worry or you can wash the soiled glass.
To top it off they didn't even try to cover the flex line!
The fireplace picture below shows what almost happened. The customer asked: Should I Paint? I think it looks good with the used marks, what do you think? I told him if he doesn't buy the paint that I would donate the paint.
He did paint and it looks great!
Now to show you a happy ending! Morris in Canada finished his fireplace any it turned out amazing!
The fireplace pictures below show a happy ending!
YUK, YUK, and YUK! Burning wood is like having an incinerator in your family room.
There is nothing pretty about a wood burning fireplace.
Now, paint the interior, connect the burner.
Pour in the filler.
Test your burner.
Pour in the glass and your done! Morris used a Starfire base glass ad topped it with 3/4" Starfire base glass and Rhubarb Topper.
Very nice Morris! One of our Canadian Customers.
Oops on the flex line! Next time plan on hiding on how it works!
This a Don't let this happen to you picture.
Don't get me wrong, the fireplace turned out pretty nice, it's just the flex line should of been covered.
This next fireplace almost takes the CAKE! It belongs to David Cooke. A graduate of Cal Poly Pomona no less. An Engineer! He never admitted to being creative. He did try and he failed miserably!
It almost looks good in the dark if your drinking. But when you wake up, YUK!
He didn't even clean let alone paint the exterior and or the interior. Creative your not, ugly you have! Better luck next time.
(fireglass, Fire Glass, fire place glass)
The next pictures is how a plumber convinced the customer to install a trimming valve inside of the burn area! Look on the lower right of the fire pit! NEVER LET THIS HAPPEN TO YOU! He just didn't want to drill the side of the fire pit or shield it at the side. There are many options, but don't BS.
Here is the answer some of you think you know. (You don't!) These are Air Mixers, Venturis Carburetors.
These like a carburetor on any engine act as the air fuel mixture governor. Have you ever been behind an older car that smells funny? Wrong air mixture! Bad mechanic! The air mixers have to be calibrated not only to the valving but the burner as well. We have been building propane burners for several years now and we have never had an issue with any configuration that we have built, ever. It's the same as porting an engine for proper air flow. If you just STICK one of these on your burner then you may be giving us a call soon enough.
Here are a few pictures of the 1/2" and 3/4" air mixers, (40,000 to 400,000 btu mixers).
If you attach it and create back pressure, you will have a fire or an explosion, guaranteed. We are not trying to frighten you but to make you aware. We believe in safety first and we don't build systems without thermo couples and or pilot light systems, ever!
As you may have of seen on our "How Not To Do It Page" they still screw up no matter how hard they try. We are here only to help!
The next abomination I had to post! A customer asked me what he had to do to convert their fireplace! This is supposed to be an insert. Putting a fireplace in a fireplace is just nuts! If you were shown what they are or were going to do, would you still continue? I don't think so. This seems like a money making scheme to sell you something as ugly and idiotic as an insert. Why couldn't they come up with something more aesthetic or useful? I guess the fireplace industry is not very creative. After seeing so many of these the only advice I can give is RUN if anyone recommends an insert. You be the judge:
It looks like they hacked up the fireplace installing the flexible vent, nice job!
in my opinion, they butchered the fireplace and stuck in some insane part of a dead robot! It's a fireplace! Your looking for failure if you install this type of a fireplace.
This one I had to post. This company has absolutely no creativity what so ever!. Here is what the customer had to say:
I live in Michigan and had wanted to convert an existing gas fireplace to a glass gas fireplace. I am sending pictures of what happened to MY unit. I don't think the owner of Flame to Fire had a clue as to what I wanted or expected, but in the end the glass fireplace installation was resolved by him taking the unit out and refunding my money for the equipment. Since he did remove my existing logs (and the dead bat in the chimney) I felt I should cover his labor charges for his employee, so I offered to do that. I had looked at your site, plus others, and what I envisioned was totally different that what was done.
He said he had to have all the lines due to safety requirements. I don't see anything like this on your site. What needs to be done to install the burners without having all the ancillary lines from the gas stub? I have a keyed gas turn off outside the fireplace, also the secondary turn off on the stub.
Thanks for any information you can provide. I am ordering a burner as soon as I know what else needs to be ordered to make this happen.
I can't believe anyone would try to pawn this type of a pan/ burner off on anyone! Just so you know, this is a typical pan and controller on a log set, Nice HUH?